Debugging

In this section, we will quickly review the different steps you can follow along to debug.  First and foremost, the most important debugging tool you need to know about is WP_DEBUG, a boolean constant, which triggers the “debug” mode throughout WordPress. Enable Debugging Turn on WP_DEBUG from your wp-config.php file at the root the WordPress directory: When set to […]

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502 Bad gateway issue on password reset

It is a common issue for users using the WP Engine host. They have some sort of login protection script that conflicts with Woffice login page. As a solution for that, you should contact their support and ask them for a workaround for such protection script.

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Facebook login doesn’t work anymore

In March 2018, Facebook updated some of its APIs. Woffice included a version of the Facebook SDK not updated enough to continue to work correctly. In the version 2.6.1, Woffice will updates the SDK included in the theme, so the Facebook login will works again.

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This Webpage has a redirect loop

If you see this message This happens when the login page is used and when it is already assigned to an other feature. To re-access your dashboard, just rename “woffice” as “woffice2” in wp-content/themes/ – that will switch you back to the default WordPress theme and without any data loss.  You can now access to your Admin, then : You can […]

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Slow app

We will go through different step you can carry out in order to improve the speed of your Woffice app. PHP version WordPress advises you to run on PHP 5.6 or above – therefore, please make sure that you have at least the version 5.6 installed. This is really important for your site’s safety and rapidity. […]

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“Are you sure you want to do this?”

If you got this message while installing your theme from the WordPress panel, it usually means that you have a too low upload limit size on your server. In order to bypass this issue, the quickest hack is too upload your theme manually. Please follow along those steps: It is an environment issue so feel free […]

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Cannot install Unyson plugin

Unyson is Woffice’s framework so it cannot run without this plugin enabled.  If you face an HTTP ERROR 500, please make sure that you’re website is running on PHP 5.6 or above. This can be due to a number of different origins, but as a rule of thumb, we recommend to install your plugin manually […]

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